NCR Silver is built around simplicity and ease of use for all types of businesses— from food truck operator to multi-site retailer. Even though NCR Silver is a cloud-based tablet POS solution, we also give you the ability to stay operational even if the Internet is down. And when you include the ﬂexibility to choose the best operating system and hardware devices that work for your business, NCR Silver has what you need to take your business to the next level.
The magic of our restaurant management solution starts at the point of sale system and extends far beyond that. From greet to seat, order to preparation, delivery to final payment, we help you operate more efficiently, manage your restaurant and engage your customers through a comprehensive and integrated technology solution.
This system offers that full features of a traditional POS with all the current day flexibility of a mPOS system at a much lower cost in operation and installation.
NCR Silver Pro Restaurant Edition (SPRE) is an iPad-based point-of-sale built specifically
for restaurants that extends the simplicity of the base Silver POS with specific restaurant
Specific technology demands for restaurants vary greatly. As a leader in this space, NCR meets
these demands with a broad set of solutions, each of which is designed to serve specific market
demands. Typically, restaurants who are target customers for SPRE will have less complexity
and lower annual unit volume; however, in most cases determining the right solution “fit” will
require a high-level review and astute observation of the restaurant operations to confirm that
capabilities offered by SPRE match the operator’s needs.
Comparison guides have been developed to help you understand the general points of
differentiation between our two POS offerings: Silver Pro Restaurant Edition and Silver. Each
guide provides breakdowns between Silver Pro Restaurant Edition and Silver. These guides are
separated into three categories:
• Restaurant Profile - what type of customer will generally be served best by the solution?
• Optimization - what high-level technical capabilities does the solution provide?
• Capabilities - what restaurant-specific features/functions are provided by the solution?
Depending on the complexity of the operations and the revenue of each location, NCR Small
Business has two solutions that can fit the needs of many restaurant operators. In order to
best address the needs, it is important to understand the high-level differentiation between
which types of operators would leverage each solution:
This segment consists of restaurants with medium volume/mid-level
operational complexity, and many operators in this segment have been
using either ECRs or competing subscription-based, cloud-based
POS solutions that run on consumer devices (such as iPads).
Silver is designed to be a single solution that serves multiple
segments of the market (both retail and restaurants). As
such, restaurants best served by Silver are simple and have
limited menus, such as a cupcake shop or food truck.
ECRs in the past have typically served the majority of
restaurants in this segment, but restaurant operators
have been seeking additional functionality that
cash registers cannot provide, such as simple
customer engagement and mobile restaurant
NCR Silver Pro Restaurant Edition benefits operators through a cloud-based point-of-sale that
is specifically-tailored to address challenges in running a restaurant, all through a monthly
subscription. Below are just a few key operational benefits of Silver Pro Restaurant Edition (SPRE):
The Problem The Solution Benefits to the Operator
Configuration is too time consuming • The 50 points of configuration within
SPRE reduces implementation complexity
• SPRE can be self-installed or is installed
and configured by NCR or a certified sales
Operators can implement a high-quality
technology solution quickly and easily,
and stay focused on their restaurant’s
Hardware needs repairing or replacing The monthly subscription fee includes
hardware maintenance on NCR-provided
Silver hardware (i.e. iPad Stand, Bixolon
printer, MSR, cash drawer)
Operators can have peace-of-mind knowing
that NCR will repair or replace any Silver
hardware that malfunctions
The system doesn’t work when the
internet is down
SPRE features fault tolerant architecture that
keeps all devices running even if there is no
Operators can rest assured their restaurant
will keep ringing sales even if the Internet is
All orders are sent to all printers,
creating lower productivity
SPRE is able to send orders to the kitchen
and to specific printers within the restaurant
Operators can increase order accuracy,
reduce errors and improve speed-of-service
Difficult to connect with and market to
• SPRE is able to collect customer
information, like phone numbers and
email addresses, at the time of the sale
• SPRE’s dashboard makes it easy to set up
simple marketing campaigns
Operators can grow their recurring business
by engaging their customers in an easy,
High investment cost SPRE is available for a monthly fee that
includes Concierge Service.
Operators can utilize a restaurant-specific
POS without any significant apital expense
to get up and running
Access to key sales and other
information outside the restaurant
SPRE’s cloud-based POS enables real-time
access to business metrics and reports from
any web browser or mobile dashboards
from a smart phone.
• Operators can run a more profitable
business by having anytime, anywhere
access to their restaurant’s data
• Operators can stay “in the know” even
when outside of their restaurant